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Shipping & Returns

Shipping Policy

Changes to the order can only be made within 48 hours from signing the document without any fees, unless the items are shipped.

 

The Purchaser acknowledges and accepts Terms and Conditions of MJM Doors and More, LLC. Under no circumstances MJM Doors and More, LLC is liable for any amount exceeding the cost of the Goods. MJM Doors and More, LLC is not responsible for transportation, shipping, removal, labor or installation charges or costs occurred for replacing the Product or any other costs relating to the replacement of the Product. MJM Doors and More, LLC is not responsible for any loss of the customer due to increased production or delivery time.

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All door units are shipped in a knocked down condition (not pre-hung) unless otherwise stated in the order.

Return & Exchange Policy

Once a shipment/delivery is received, the Purchaser should inspect the contents of each package before signing the bill of lading. All visible damage should be noted on the bill of lading, however, it is also important to open all received boxes and inspect the Products for any concealed damage at the time of delivery. If the driver does not allow the Purchaser to inspect the freight, please note about this on the bill of lading. All damage should be reported to MJM Doors and More, LLC within two days from the shipment/delivery date. Failure to comply with these rules will disqualify Purchasers from the merchandise replacement.

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Shop items and special orders cannot be cancelled once the manufacturing process has begun.

All cancellations and changes to the order are subject to production and/or material charges occurred prior to the cancellation or change request.

 

While MJM Doors and More, LLC makes every effort to honor cancellation and change requests, the order is considered firm after signing the document, and the Purchaser is liable for the full price of the order.

Special orders are non-stock items and are non-returnable/refundable. The merchandise altered in a special way is non-returnable/refundable.

Pre-hung or mortised merchandise is non-returnable/refundable.

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